How to Obtain Product Service

  1. Verify the symptom and review the operating instructions. The problem may be unfamiliarity with the product and its features and workouts.
  2. Locate and write down the serial number of the unit which is located on the front of the unit. Write down the software version if possible.
  3. Contact Customer Support Services at http://www.lifefitness.com.
Parent topic: How To's