Troubleshooting
If you are having a problem with your TV, try the suggestions below and on the next several pages. If the problem persists, contact Life Fitness Customer Support Services as outlined in the front of this manual.
| Problem | Possible Solutions |
|---|---|
| Reset the TV to factory settings. | Refer to the Setup Menu for instruction on how to access the Reset option. |
| No picture, no sound |
Make sure the power cord is plugged in. Be sure the power is on by pressing the on/off button on the remote control. Choose an alternate channel using the channel up/down arrow keys. |
| Poor or no picture, good sound |
Refer to the Picture Menu. Adjust the options as instructed to improve the picture quality. Check the antenna and/or cable connections. Have your service provider confirm that the signal level at the machine is 72 dBuV + / - 25 dB. This is equivalent to +12 dBmV, and includes the range of -13 dBmV to +37dBmV. These levels are acceptable for both analog and digital TV signals. |
| Only snow appears on the screen |
Check the antenna and/or cable connections. Make sure the channel selected is currently broadcasting. Confi rm the correct Air/Cable option is selected. Refer to the Channel Menu. |
| Dotted lines or stripes |
Adjust the antenna. Move the TV away from other electronic equipment. Some electronic equipment creates electrical noise, which can interfere with TV reception. |
| Double images or ghosts | Check your outdoor antenna or call your cable service. |
| Unable to switch to a particular |
Confirm the correct Air/Cable option is selected. Refer to the Channel Menu. Perform a Scan Channel or add a channel manually. Refer to the Channel Menu. |
| Screen does not turn on |
Check the power supply for 12 volts DC and replace if faulty. Remove the remote and test it against a working unit. Replace if faulty. Replace TV. |
| Channels do not change |
Remove the remote and test against a working unit. Replace if faulty. Rerun Auto Scan. Replace TV. |
| Sound does not change |
Remove the remote and test it against a working unit. Replace if faulty. Replace TV. |
| No sound |
Replace headphones. Replace headphone jack. Remove the remote and test it against the working unit. Replace if faulty. Replace headphone jack. |
| Unable to receive any channels when using cable |
Follow the install and setup procedures in the Installation Instructions. Replace Coax Cable (75 Ohms). Replace TV. |
| Snow and noise appear on screen. |
Follow the install and setup procedures in the Installation Instructions. Replace Coax Cable (75 Ohms). Replace TV. |
| Some channels, or no channels, found after a channel scan. |
Check connections at wall plugs and where cables connect with the TV (and other devices such as VCR's, DVD players, etc.) Replace cables, connectors, outlets, and splitters with high quality components, Quad Shield coaxial cables, and “F” connectors. |