Ordering Parts
To order parts online go to www.cybexintl.com.
To speak with a customer service representative, call 800-351-3737 (for customers living within the USA) or 847-288-3700 (for customers outside the USA).
The following information located on the serial number decal will assist our Cybex representatives in serving you.
- Unit Serial Number, Product Name and Model Number
- Part Description and Part Number if you have it. All parts can be found on the web at www.cybexintl.com
- Shipping Address
- Contact Name
- Include a description of the problem.
In addition to your shipping address and contact name, your account number is helpful but not required. You may also fax orders to 800-216-8893.